Global AP Without the Manual Drag: BC Invest Automates Invoice Processing Across 15 Entities

About BC Invest

BC Invest provides financial services for high-net-worth individuals and families across Asia seeking attractive investment returns. The company’s services are supported by capital underwritten by global investment banks and backed by extensive experience across property, investments, and capital markets in Asia, Australia, and the United Kingdom.

With 15 entities across Australia, Hong Kong, Malaysia, Singapore, and the U.K., BC Invest operates in a complex finance environment where accuracy, visibility, and consistency are critical. Supplier invoices can vary by country, currency, language, layout, and date format, creating added complexity for accounts payable.

As the business continued to grow, BC Invest needed an AP process that could support international operations without slowing the finance team down.

The Challenge:
BC Invest could no longer afford manual AP across a multi-country business.

Before implementing Truvio AP Automation, BC Invest processed supplier invoices manually. The process was time-consuming, dependent on staff capacity, and increasingly vulnerable to human error as the company scaled across countries and entities.

The biggest issue was data accuracy. With invoices arriving from international suppliers, the AP team had to manage different layouts, currencies, date settings, and languages. Currency coding became a particular concern, as errors could affect reporting quality and create more follow-up work for the finance team.

Manual processing also made it harder to maintain visibility. Tracking invoice status, coordinating approvals, and keeping staff communication in one place required extra effort. As invoice complexity grew, AP risked becoming a bottleneck for a business focused on growth.

By 2021, BC Invest recognized that manual processes were no longer sustainable. The company needed a Business Central-native AP automation solution that could reduce invoice handling time, improve data consistency, support international supplier formats, and give the finance team more confidence in real-time reporting.

Just as important, BC Invest needed AP to become more resilient. When staffing changed or workload increased, the process had to keep moving without placing additional strain on the remaining team.

The Solution:
Truvio standardized international invoice processing inside Business Central.

BC Invest implemented Truvio AP Automation for Microsoft Dynamics 365 Business Central in October 2021 after receiving a recommendation from its Business Central consultant, Uday Shah of iDesign Dynamics.

Because Truvio is built into Business Central, it fit directly into BC Invest’s existing finance environment. The AP team gained a more connected way to manage invoice capture, data extraction, approvals, and status visibility without relying on disconnected tools or manual tracking.

One of the most valuable capabilities for BC Invest was Truvio Data Capture’s ability to handle international invoice variation. Using AI, Truvio recognizes supplier invoice layouts, currencies, date settings, and languages by country. This helped standardize invoice data across BC Invest’s global entity structure and reduced the risk of accounting errors, exceptions, and duplicate data.

For a company operating across five countries, this mattered immediately. Instead of manually interpreting supplier formats and correcting inconsistent data, the AP team could rely on a more structured process that improved accuracy and supported more confident reporting.

Truvio also improved approval visibility. BC Invest can now check each invoice’s status and keep related communication between staff in one place. That gives the AP team a clearer view of what is pending, what needs action, and where invoices sit in the workflow.

For BC Invest’s Business Central consultant, the decision came down to fit, scalability, and the value of automation inside the ERP.

The Result:
BC Invest gave AP the accuracy, visibility, and capacity to support global growth.

With Truvio AP Automation, BC Invest moved from manual invoice handling to a more scalable AP workflow inside Microsoft Dynamics 365 Business Central.

The AP team now spends less time processing supplier invoices by hand and has more capacity to manage changes in workload. When a colleague resigned, the team was able to absorb the additional AP volume while searching for a replacement, showing how automation helped make the process more resilient.

Truvio also improved confidence in financial data. By using AI-supported data capture to recognize country-specific invoice layouts, currencies, dates, and languages, BC Invest reduced the risk of errors and exceptions across its international supplier base. This strengthened real-time reporting and helped the finance team work from cleaner, more consistent information.

Approval management became more transparent as well. Instead of chasing updates across disconnected channels, BC Invest can see invoice status and related communication in one place. This helps the AP team resolve questions faster, maintain accountability, and keep invoices moving through the workflow.

Most importantly, Truvio helped BC Invest reduce the operational drag of manual AP. With a more automated process inside Business Central, the team can spend less time on repetitive invoice handling and more time supporting the company’s continued growth.

Overall, Truvio helped BC Invest create a stronger AP foundation for an international finance operation. With automated invoice capture, standardized data across countries, centralized approval visibility, and greater workload resilience, BC Invest is better equipped to scale across entities and markets without letting AP slow the business down.

Key Benefits:

• Automated supplier invoice processing inside Microsoft Dynamics 365 Business Central
• Better support for 15 entities across Australia, Hong Kong, Malaysia, Singapore, and the U.K.
• AI-supported recognition of supplier invoice layouts, currencies, date settings, and languages
• Improved accuracy for international invoice data and currency coding
• Fewer accounting errors, exceptions, and duplicate data issues
• Centralized invoice status tracking and staff communication
• Greater confidence in real-time financial reporting
• More AP capacity to manage staffing changes and business growth